Mount Pleasant Terms & Conditions

 

Terms and Conditions:

We are non-smoking in both the house and grounds (this an insurance condition as well as our own policy.) 
Mount Pleasant Farm is a non-working farm however we do sometimes home some of my parents sheep throughout the year.  
We are unable to facilitate pets. 
As many of our guests come for some peace and quiet, and because we only accept 2 guests per room, we only take guests over the age of 16. If you are looking for a family friendly B&B then we would recommend – Poplar Farm, a family run B&B a few miles from Mount Pleasant. (01934 712087)  

Deposits:  
A deposit equal to one night’s stay per room booked, is required to guarantee a reservation. Seven day notice of cancellation is required for a refund. Please note we are a small business and rely mostly on forward bookings, so cancellations can have a significant impact on us. If a cancellation occurs within 7 days of arrival the deposit will not be refunded. We strongly advise that you have travel insurance to cover you if you need to cancel.  
How to pay your deposit and Balance:  
We are happy to accept Debit card, Visa, Mastercard or electronic transfer of funds for payment of the deposit and the balance.  
Where possible we prefer payment by debit card.  
Online booking, and secure online payment of the deposit is available by clicking on the BOOK NOW button on the website. If you prefer to phone us, please do so on 01934 710285 or alternatively e-mail us at mountpleasantfarm@gmail.com  

Check In and Departure Time:  
Check in is usually between 16:00 and 19:00 and we ask that guests vacate their rooms by 10:30 on day of departure. If you will be arriving after 19:00 please let us know as we occasionally have commitments in the evenings and want to ensure someone is here to welcome you to Mount Pleasant Farm.  
Please do contact us if you have any other questions or concerns.


  

Access Statement for Mount Pleasant Farm, Chapel Allerton, Somerset, BS26 2PP.

Introduction:  
Mount Pleasant Farm is a detached Somerset longhouse dating in parts dates back to the 16th century. The house is set in an acre of semi wild gardens and has recently been updated to be used as a bed and breakfast. While we aim to meet the needs of all our guests, its location and some of its features make access difficult for people with limited mobility. Unfortunately the design and age of the building does not allow any space for the provision of a lift or dedicated and accessible bedroom.  
The age of the property dictates accessibility constraints, the details below will provide you with further information. 
Please do not hesitate to contact us if you have any questions: mountpleasantfarmbnb@gmail.com/ 01934 710285 

Pre-arrival:   
We are a rural location and having your own transport is strongly recommended.  
Our nearest bus station is in Wedmore which is 2.7 miles from us (approx. 7 minutes by car)  
Our nearest train station is Highbridge and Burnham which is 9.4 miles from us (approx. 20 minutes by car). Taxi services from Highbridge are available but should be booked in advance.  
Our nearest airport is Bristol airport which is 13.1 miles from us. (approx. 30 minutes by car)  
There are limited taxis in the area however we recommend Lou’s Taxi Service – 07738 610 357 (advanced bookings only)  
Due to the age of the building we advise that guests with mobility or visual impairments are accompanied during their stay.  
We regret we do not have facilities to prepare documents in Braille.  
Our access statement for Mount Pleasant Farm Bed and Breakfast is available on the website, in the room guides and can be sent by email or post. Please state if you would prefer a large print version.  

Arrival and Car Parking:  
Check in is between 4pm and 7pm please let us know if you wish to arrive outside these times.  
There is a milk churn with our house name on the small layby next to our driveway entrance. 

Mount Pleasant Farm is located just off a rural country lane. As you enter the driveway the parking area is in front of you, has a tarmac surface and accommodates one guest car per room.  
Guests are reminded that the management can accept no responsibility for loss, damage or accident whilst leaving your car in the car park of Mount Pleasant Farm. 

There is lighting in the car park, on the side of the house and by the entrance to Mount Pleasant Farm.  
It is a short distance of approximately 10 meters from the car to the house, the tarmac turns in to a sloping path which is part paving slabs and bricks this leads to the back door but the guest entrance is at the front of the property so please make your way round to the front of the house.  
There is a swimming pool near the front of the entrance so please do take car when walking from the car to the main house.  
We are happy to help with luggage from the car to the house if required.  

Main Entrance and Reception:  
There is a small step in to the house (measurement) the front door width is (measurement)  
The reception area is step free, the ground floor is even throughout, the flooring in the entrance hall is terracotta tiles which leads into the breakfast room and guest lounge area which has wooden floors, no rugs and is well lit.  
All guest rooms and the breakfast room lead off the entrance hall.  

Public Area’s and WC:  
A small public lounge area is situated at the end of the breakfast room there is a 3 seater leather sofa with low sides and a coffee table next to a wood burner.  
There are shelves next to the sofa with board games, puzzles and reading books to enjoy at your leisure.  
There is a small guest toilet next to the entrance hall by the breakfast room door.  

Breakfast Room:  
We serve breakfast in the Breakfast room on four separate tables that can be pushed together for larger groups.  
People with nut allergies should be aware that we do use nuts in our kitchen  
We do provide decaffeinated coffee and tea on the breakfast bar.  
Breakfast menus are available in large print if requested.  
We are happy to supply soya milk, gluten free bread or other alternatives on request. Please request these prior to your stay.   
All food is prepared at Mount Pleasant and delivered to your table by us.  
Please let us know if you have any dietary requirements or require vegetarian and vegan options prior to arrival.  
Eggs are provided from my parents small holding 0.5 miles down the road – they are completely free range and are able to roam over 10 acres of land.  

Bedrooms:  
All four double bedrooms are on the first floor, they are accessed by a staircase with a right sided handrail, there are (x) amount of steps which are (x) wide and (x) deep.  
All bedrooms have downlights and a pendant light operated from the door. There are bedside lamps either side of the bed therefore lighting levels are good in each room.  
There are velux windows in every bedroom providing extra natural light, the velux windows have hand operated black out blinds there is a telescopic pole in each room, we are happy to operate the blinds for you.  
The bedrooms are lockable with a key from both inside and outside.  
All guest bedrooms have 32” flat screen televisions that are remote operated – freeview and Netflix available on each TV.  
Cordless kettles, tea making facilities, homemade biscuits, a small fridge (stocked with fresh milk and bottled water) a hair dryer, hot water bottle and guest information book are provided in each bedroom.  
Heating is thermostatically controlled and can be adjusted on each radiator at specific times in the day.  
There is a seating area in each bedroom.  
All 4 bedrooms have king sized beds.  
The duvets and pillows are made of synthetic filling, suitable for people with allergies though we do have feather pillows in some rooms so please ask if you prefer all allergy free.  
The first floor bedrooms and hallway are laid with pine floorboards, there are loose rugs in each bedroom and one rug in the hallway.  
All plugs are fitted with USB fittings.  

Bathrooms:  
All rooms are en-suite.  
Two bedrooms have baths with handheld shower attachments over the bath.  
Two bedrooms have wet rooms, the wet room floors are altro anti slip flooring.  
None of the bathrooms have shaver points.  

Gardens:  
There is a heated swimming pool which is open from June through to September (please check for opening times) Please be aware that you enter the pool at your own risk.  
There is a patio directly outside the breakfast room door during summer you are welcome to eat out side – tables and chairs are provided.  
There is a large garden – which you are welcome to walk around and enjoy the Somerset countryside but please be aware that some of the ground is uneven in places.  

Additional Information:  
All rooms are provided with a fire escape plan, located in the guest information packs in your room. Please take the time to look at the route and locate yourself with the fire assembly point.  
Any loss or damage to items listed within the inventory will be charged as required. Mount Pleasant Farm reserves the right to charge the full amount for reinstatement of items found to have gone missing or broken.  
The B&B and gardens are none smoking.  
Assistant dogs are welcomed but must be on the lead at all times, I am afraid we are unable to accommodate any other pets.  
We do not offer laundry services but an iron and ironing board is available on request.  
Sorry, but Mount Pleasant Farm is not suitable for children under 14 years of age.  
There are three cats that live at the premises they do not have access to the bedrooms, breakfast room or kitchen when food is being prepared however they do have access to the rest of the house and have free reign of the gardens, so Mount Pleasant Farm would not be suitable for anyone with a severe cat allergy.  
Mobile phone signal is poor in the house and variable in the garden.  
There is free wifi throughout the house but being in the countryside the connection can be poor.  
We accept cash, debit cards and credit cards.  
We have tried to be as accurate and provide as much detail as we can in our Access Statement. We are always willing to give information on any specific aspect of Mount Pleasant Farm if this statement does not answer your particular requirement. Please inform us by telephone, email or letter of any specific requirements, giving us much detail and advance notice as possible, so we can make your visit as comfortable as possible 

Contact Details:  
Address:  Mount Pleasant Farm, Chapel Allerton, Somerset BS26 2PP.  
Email: mountpleasantfarmbnb@gmail.com
Telephone Number: 01934 710285
Website: www.mountpleasantbnb.com

Hours of Operation:
Mount Pleasant Farm is my home, therefore I am available most of the time but would ask that you do not call after 10pm. There is an answer phone service on the house phone so messages will be picked up in the following morning